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laetiee
Participant
March 7, 2024
Answered

Je voulais une version gratuite mais j’ai été obligé de m’abonner pour 1 an

  • March 7, 2024
  • 2 replies
  • 449 views

Bonjour 

je voulais une version gratuite et j'ai été obligé de prendre un essai gratuit que j'ai oublié d'annuler hier et maintenant je me retrouve avec un abonnement pour un an dont je n'ai pas besoin et que je ne peux pas payer que puis-je faire pour rester juste 1 mois 

    This topic has been closed for replies.
    Correct answer S_S

    Hello @laetiee,

     

    Hope you are doing well. Sorry for your experience.

     

    Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

     

    You may refer to the links below for more information.

     

    For Android  Subscription Services — Acrobat for Android Help (https://adobe.ly/4a4eHtV)

    For iOS Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4a4eHtV)

     

    Let me know if this helps.

     

    Thanks,

    Souvik.

     

    Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

    2 replies

    N
    Nelly38290970lj49
    Participant
    June 27, 2024

    Même cas de figure, avez-vous trouvé une solution?

    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    June 28, 2024

    @Nelly38290970lj49,

     

    The solution shared above contains all the information you would need related to the issue.


    -Souvik

    S_S
    Community Manager
    S_SCommunity ManagerCorrect answer
    Community Manager
    March 25, 2024

    Hello @laetiee,

     

    Hope you are doing well. Sorry for your experience.

     

    Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

     

    You may refer to the links below for more information.

     

    For Android  Subscription Services — Acrobat for Android Help (https://adobe.ly/4a4eHtV)

    For iOS Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/4a4eHtV)

     

    Let me know if this helps.

     

    Thanks,

    Souvik.

     

    Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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