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Participant
February 5, 2022
Question

Kan geen pdf meer openen via Adobe reader . Android stopt steeds

  • February 5, 2022
  • 1 reply
  • 431 views

Kan geen pdf bestand in e-mail meer openen via Adobe reader. Android stopt steeds

 

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1 reply

Community Manager
February 7, 2022

Hi @Rudi23007280equ7,

 

I hope you are doing well and am sorry for the trouble.

 

What is the workflow/steps you are doing to open the PDF attachments? Do you get any error messages? If yes, please share a screenshot for better understanding.

 

What is the version of the application you are using? Ensure you have the latest version installed from the Play Store (Android) and restart once completed.

 

Try to save the attachments locally on your mobile device and then open them with the Adobe Acrobat Reader Mobile application and check. When you try to open a PDF through email attachment directly, the view PDF mechanism depends on the email client/browser.

 

Also, try to update the Outlook version and check if the issue resolves.

 

Let us know how it goes.

 

Thanks,

Bhupesh