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R
R5C36
Participant
May 7, 2021
Question

Keyboard does not activate for password file

  • May 7, 2021
  • 1 reply
  • 568 views

Whenever file has password, I have to click password text box then only I get keyboard visible on my mobile.

This is a problem. As soon as password is required, keyboard must active. Please fix the bug.

 

    This topic has been closed for replies.

    1 reply

    Ria Tagra
    Ria Tagra
    Inspiring
    May 10, 2021

    Hi R5C36, 

     

    Hope you are doing well. 


    We are sorry, you're having difficulties. Please help me with few details to understand your issue better. 

    1. Make and model of your device? 
    2. Application version? 
         

    We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device. 
    For Android Adobe Reader Mobile version: 21.4.0


    For more help refer to:  

    *Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answers

     

    Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

      
    Regards  
    Ria 

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