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Gaelle25580563wg5t
Participant
August 9, 2022
Question

L’ost 90% of my documents

  • August 9, 2022
  • 1 reply
  • 407 views

I have had to change my phone urgently and I tried to recuperate all my docs pdf adobe via Google. But I only got back 10% of them. Could you please explain it to me and what can I do to recuperate all of them ? (Sorry for my English, I'm French)

many thanks in advance,

Gaelle Delatuillerie 

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1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
August 9, 2022

Hello Gaelle,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Are the files saved on your device or any cloud storage? If yes, they could be just removed from your recent list, and you would need to re-open them to show up on the current list.

 

You can also check here for the documents: https://acrobat.adobe.com/.

 

Let me know if it helps.

 

Thanks,

Souvik.

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