La App se cierra sin mas

Question

Tengo la versión premium la acabo de adquirir para editar pdf y la App no permite ante el primer cambio se cierra y lo peor es que no guarda ningún cambio! Ni siquiera encuentro un correo para contactar con soporte, esto es insufrible!!

Krutikka D · Answer

Hello @Lano27170122bgdl

I hope you're doing great and sorry for the issue you're experiencing.

As understood, you're unable to save changes made with Acrobat Premium.

Kindly make sure that your application and device are updated with the latest version.

Also, could you please help us with a few details to understand the issue better:

1. Application version

2. Device version.

3. Is the issue file specific or are you experiencing this with all the files?

4. A video of the workflow you're doing while trying to save the file.

Hoping to hear from you soon.

Krutikka

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