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Participant
May 22, 2021
Question

Lentitud en la App

  • May 22, 2021
  • 1 reply
  • 355 views

La app está fallando mucho era excelente pero ahora nunca. Deja leer los pdf de manera rápida las páginas quedan en blanco cuando se abre el documento y la aplicación te saca de la pantalla ya no puedo leer porque falla demasiondo 

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1 reply

Ria Tagra
Inspiring
May 24, 2021

Hi Siux5E40,

 

Hope you are doing well. 


We are sorry, you're having difficulties. Please help me with few details to understand your issue better. 

  1.  Make and model of your device? 
  2. Application version? 
       

We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device. 

 

For iOS Adobe Reader Mobile version: 21.03.00


For more help refer to:  
*iOS- https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html

 

You can also refer to a similar discussion: https://community.adobe.com/t5/acrobat-reader-mobile/pdf-i-am-waiting-for-urgent-answer-and-solution/td-p/10958046

 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

  
Regards  
Ria