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M
martha4858
Participant
November 19, 2019
Question

Line going through text

  • November 19, 2019
  • 1 reply
  • 675 views

A white line just appeared in one line of text. If you look at the attached graphic you will see this on the text inside the green box. I went back and looked at the original document and there isn't a line. I'm not sure why this showed up. Any ideas would be appreciated.

 

This topic has been closed for replies.

1 reply

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
November 23, 2019

Hi,

 

Would you mind sharing that particular page? 

M
martha4858Author
Participant
November 27, 2019

Do you mean posting the whole page? I can't because it would be copyright infringement. 

ls_rbls
Community Expert
ls_rblsCommunity Expert
Community Expert
November 27, 2019

Sorry, let me rephrase my original question.

 

Is this happening with every PDF file that you work with or just the one?

 

If it is happening with just that file, is it possible to create a dummy file from that document?

 

What I'm trying to figure out is if it has to do with the source program that was used to create the PDF, for example.

 

In my case, when I troubleshoot documents like in your case, I save a copy and insert a a few blank pages to reproduce the issue but delete the rest of the of the document and just leave the  added pages to recreate the error. I also delete all metadata info or other sensitive info if it will be shared with another user over cloud storage or email.

 

Additionally, you can also share what you can with an Adobe representative via private message instead of posting here in a public user forum... Even better, call Help Desk  support and allow them to troubleshoot and assist you remotely.

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