link in PDF not working on my mobile

Forum|Forum|4 years ago
January 7, 2022
1 reply
2094 views

my product is literally PDF files - fashion designs.

my customers can not access links to my media platforms at all when using mobiles and tablets.

the links seem to work on laptops when i create the PDFs. I use Word to write the original file, then export to PDF.

i read some of the threads from last year but still haven't found a solution other than BUYING the pro version. is that necessary? has this bug been turned into a profit for the company only, or is there a step by step way to make the links work?

thx

58_WOODLAND_Tote_&_Co.pdf

This topic has been closed for replies.

Harsh Vardhan Pareek

Community Manager

Hi @Crochet Goddess

Hope you are doing well.

As we have checked the attached PDF, the links were working fine. In total there are 4 links on the PDF, have you added more links? Did you check at your end in the Acrobat Reader mobile app if the links are working?

Thanks,

Harsh