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Participant
December 8, 2022
Question

Linking OneDrive account

  • December 8, 2022
  • 1 reply
  • 1265 views

When trying to link OneDrive account to my tablet Adobe failing message pops up saying: "Address administrator". Everything fine on my laptop, same OneDrive account.

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1 reply

S_S
Community Manager
Community Manager
December 8, 2022

Hi @Mark27496272fhei,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing the screenshot of the error that you get? Also, is your account monitored by your organization, or are you using a personal account to sign in to OneDrive?

 

Please share the above information so we can assist you better.

 

Look forward to hearing from you.

 

-Souvik.

Participant
December 10, 2022

Hello, thanks for answering. I am using an account by organization, university. 

Attaching a screenshot.

 

Thanks.

S_S
Community Manager
Community Manager
December 11, 2022

Hi @Mark27496272fhei,

 

Would you mind sharing the below links with your organization's admin team so they can check if all the consent is allowed to the application for accessing OneDrive:

Acrobat Mobile AppConfig: https://www.adobe.com/devnet-docs/acrobatetk/tools/Mobile/appconfig.html

Acrobat Enterprise Deployment: https://www.adobe.com/devnet-docs/acrobatetk/tools/Mobile/androidenterprise.html

Integrating OneDrive with Acrobat: https://www.adobe.com/devnet-docs/acrobatetk/tools/Mobile/onedrive.html

 

Please let us know the updates so we can check further.

 

-Souvik.