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zakiyam
Participant
July 25, 2017
Answered

List Field Not Changing on IPad or Android

  • July 25, 2017
  • 2 replies
  • 868 views

Hi, I created a pdf form in In Design, in which all the fields (list and text) work when I am filling it out on a computer.  However, when I download and try to fill out the form on either an ipad or andriod phone, the list fields won't change.  They show up as options to be changed, and I can select an option, but on the form they only show the first option. For example, for a Yes/No choice, all of the fields automatically say "Yes." When I try to change this, and select "No," it still appears as "Yes" on the form. 

Also of note, when I pull up the form on a computer, there are no options automatically chosen until I've clicked inside the field.

If I download the form I've filled out on an iPad or Android to a computer (via Google Drive), the options appear correct, but unless I use the computer to re-input all the list fields, the default option appears on the form in Google Drive. They only other fields are text fields but they seem to work just fine.  I'm assuming the solution has to be some weird option I have selected in In Design but I've yet to find it.

This topic has been closed for replies.
Correct answer zakiyam

Hi,

Thanks for the response! I was actually able to resolve the issue by changing the button from a "List" button to a "Combo" button.  I've emailed you both so you can see. Both look the same on a computer, but on an ipad or android, you can see the "list" button automatically displays the first option. I'm not sure why this worked or if I did something wrong on the list pdf, but I'm just glad it works.

2 replies

Hs787461111
Hs787461111
Participant
July 28, 2017

Thanks

M
Adobe Employee
MobileQE
Adobe Employee
July 25, 2017

Hi zakiyam,

is it possible to share your file with us for the investigation of the problem? I will send you a private message with an email address that you can use to send us your file.

sorry for the inconvenience. We may find a workaround for the problem if we get the file to investigate.

thank you.

    Z
    zakiyamAuthorCorrect answer
    Participant
    July 27, 2017

    Hi,

    Thanks for the response! I was actually able to resolve the issue by changing the button from a "List" button to a "Combo" button.  I've emailed you both so you can see. Both look the same on a computer, but on an ipad or android, you can see the "list" button automatically displays the first option. I'm not sure why this worked or if I did something wrong on the list pdf, but I'm just glad it works.

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