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Ganesh22654218ls5h
Participant
January 14, 2022
Question

Login issue on Laptop

  • January 14, 2022
  • 1 reply
  • 120 views

Hi Team,

 

I had purchased the pro version by paying ₹2600/-. I am able to login via Mobile and getting all pro feature, but after logging via Laptop I am asked to pay for using the pro feature. Could you kindly look and advise.

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1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
January 17, 2022

Hi @Ganesh22654218ls5h 

 

For using premium features on the laptop you need an Acrobat DC subscription which is different from the mobile's Acrobat premium subscription. However, you can use the Acrobat premium subscription on the mobile if you the Acrobat DC subscription for desktop (Win/Mac).

Here is a help document for subscription information: https://www.adobe.com/in/acrobat/pricing.html

Mobile Reader app FAQ: https://helpx.adobe.com/acrobat/mobile-app-faq.html

 

Let us know if that helps.

 

Thanks,

Harsh

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