Participant

Answered

Los PDF se me ven con la letra mezclada y borrosa

Forum|Forum|11 months ago
February 26, 2025
2 replies
946 views

Porque será que en el Acrobat PDF se me ve en la letra mezclada y borrosa

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Correct answer Amal.

Hi there

Hope you are doing well and thanks for reaching out.

This issue has been addressed in our latest version - 25.03.0 , of Acrobat mobile app. Please update the app from App/Play Store and reboot the device once and check.

Participant

Buenas, en un formulario que funciona perfectamente en el pc, pero en el adobe de pago en

un ipad cuando intentas borrar un texto que has escrito en algún campo, cuando entras en el

campo para borrar el texto, este texto se desdobla y se ve muy mal, se me ve en la letra mezclada y borrosa y pierdes el control de que estas borrando, es un error fatal que hace que no puedas usar de forma correcta.

la versión de la,App es la última, me pasa en todos los formularios, desde hace aproximadamente dos o tres semanas y son los mismos formularios q he usado siempre

Community Manager

Community Manager

Hi there,

Hope you're doing well, and thanks for reaching out.

Could you please share more details about the issue you're facing? It would be helpful to know the exact steps you're following when the issue occurs. If possible, a short video recording showing the steps and the issue in action would help us understand the problem better.

A few questions to help troubleshoot:

Is this happening with a specific PDF file, or does it occur with all PDFs? Try opening a different PDF to see if the issue persists.
What is the version of your operating system and the Acrobat app? You can check this by tapping on Profile > About Acrobat.
Have you updated the app recently? Please check for any available updates in the App Store/Play Store, install them if needed, and restart your device to see if that resolves the issue.

Additionally for future reference and self-help please check the help page https://helpx.adobe.com/acrobat/mobile-app-faq.html

Let us know how it goes.

Participant

Buenas, este error, pasa con todos los formularios que se editan, y nos pasa a todos los compañeros con distintos equipos distintos PDF,...... es un problema de Adobe

por favor es muy urgente q solucionen el problema, hagan una actualización q corrija este problema,

gracias de antemano.

ScreenRecording_03-21-2025_20-09-24_1.zip

Community Manager

Correct answer

Community Manager

Hi there

Hope you are doing well and thanks for reaching out.

This issue has been addressed in our latest version - 25.03.0 , of Acrobat mobile app. Please update the app from App/Play Store and reboot the device once and check.