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Dele31489584nq5e
Participant
August 4, 2023
Question

Making choice on file opening either always or once

  • August 4, 2023
  • 1 reply
  • 220 views

I am no longer given a choice I opening attachments. Every file get converted to acrobat

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    1 reply

    Souvik Sadhu
    Souvik Sadhu
    Legend
    August 16, 2023

    Hi @Dele31489584nq5e,

     

    Hope you are doing well. Sorry for your experience and the delayed response.

     

    From the description, it looks like the default application to open essential files has been switched to Acrobat Reader Mobile, thus, creating the experience.

     

    You can learn how to remove default application for files here: Set or clear default apps - Pixel Phone Help 

     

    Changing it should fix the issue for you.

     

    Let me know if this works.

     

    -Souvik

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