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Participant
October 17, 2025
Question

Map hyperlink not working

  • October 17, 2025
  • 1 reply
  • 49 views

In an invitation document map hyperlink provided for location is not working

 

1 reply

Amal.
Community Manager
Community Manager
October 17, 2025

Hi there,

Thanks for reaching out, and sorry to hear the hyperlink in your invitation document isn’t working as expected on your Android device.

Could you please confirm how the hyperlink was added to the document, for example, was it inserted in a PDF using Adobe Acrobat or another app? Also, when you tap the link, does nothing happen, or do you get an error message?

Please try the steps below and see if that works:

  • Ensure the link is a valid URL (it should begin with https://).
  • If you’re opening the file in Adobe Acrobat Reader mobile, check that you’re using the latest app version from the Google Play Store.
  • Try long-pressing the hyperlink — on Android, this can sometimes trigger the “Open link” option if a single tap doesn’t work.
  • If it still doesn’t open, try sharing or opening the PDF in another app (like Chrome or Google Drive Viewer) to see if the issue is specific to Reader.

 

~Amal