【Market Feedback-ID】Blank page appears after opening pdf using Adobe Acrobat Reader app.
- April 9, 2024
- 1 reply
- 432 views
Issue information:
Download Link :https://play.google.com/store/apps/details?id=com.adobe.reader
App package name (e.g. com.google) : com.adobe.reader
App Version (versionCode not versionName) : 24.3.0.42451
What device(s) does this reproduce on : OPPO Reno 10 Pro +(Pixel 8 pro also fail)
What build are you using (See Settings > About phone > Build number) : Android 14
What are the steps to reproduce the problem (please provide the minimal reproducible test case) :Open any PDF file using Adobe Acrobat app >> Observe
What was the expected result : Blank page shouldn’t appear after opening pdf.
What was the actual result :Blank page appears after opening pdf.
Affected Region (global, CN, IN, KR, JP, etc.):Global
Analysis from our developer:
Click on the PDF file and select Adobe app to open it. A white screen appears during the loading process, and then the file content is displayed normally. Need application to check if this phenomenon can be optimized.
Looking forward to your reply.
