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Chauca
Chauca
Participant
April 4, 2026
Answered

Más que una pregunta un reclamo tengo. Suscripción y la suscripción promete la edición de imagen y cuando lo quiero editar me dice que algo fallo que no pudo reconocer texto entonces de que sirve la suscripción

  • April 4, 2026
  • 2 replies
  • 52 views

Importante solucionar este error 

 

    Correct answer Amal Jaiswal

    Hi there 

     

    Hope you are doing well and thanks for reaching out.

     

    I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you have an active plan for Acrobat Premium. Acrobat is not a image editing tool, Acrobat  Premium provides access to all premium tools within the app, including export, combine, compress, sign, and protect.

    For more information please check the help page https://helpx.adobe.com/acrobat/mobile-app-faq.html

     

    ~Amal

     

     

    2 replies

    Chauca
    ChaucaAuthor
    Participant
    April 8, 2026

    Es que no deja ni editar PDF ese es el mensaje que me aparece 

     

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity Manager
    Community Manager
    April 9, 2026

    Hi there 

     

    Hope you are doing well and sorry for the trouble. 

     

    Is this an issue with a particular PDF file or with all the PDFs? Please try with a dufferent PDF file and check. 

    What is the version of the Acorbat Mobile app you are using? Tap on the profile icon > About Acrobat and try updating the app to the latest version available on the App/Play Store and reboot the device once and see if that works.

    Let us know how it goes.

     

    ~Amal

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity ManagerCorrect answer
    Community Manager
    April 6, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out.

     

    I have checked your Adobe account linked with the Adobe ID you are using on this community and found that you have an active plan for Acrobat Premium. Acrobat is not a image editing tool, Acrobat  Premium provides access to all premium tools within the app, including export, combine, compress, sign, and protect.

    For more information please check the help page https://helpx.adobe.com/acrobat/mobile-app-faq.html

     

    ~Amal

     

     

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