mein wbo eird nicht erkannt

Hello @DAN5FB6,

I hope you are doing well, and thanks for reaching out. We're sorry for the trouble you had.

We checked and verified your Adobe ID (email), which you have used to log in to the community platform, and see that you have an active subscription to Acrobat Pro. Are you getting any error message while trying to access the services and app? Is it an iOS device or an Android? Please sign out of the app and restart the phone. Check for any pending updates from the App Store or the Play Store, and install any pending updates of the Acrobat app. Sign in again, and check. You can also refer to this article for more information: iOS: https://adobe.ly/4x88LvH

Android: https://adobe.ly/4ekNIyz

Please let us know how it goes, and share your observations.

Regards,

Anand Sri.