Message "unable to save" then closed out of app

Question

I was finishing up typing my documents when a message appeared on screen stating "unable to save" then adobe closed out of my work. Now everything I had written is gone. Is there a back log to find this missing data so I can recover my information?

Amal. · Answer

Hi there

Hope you are doing well and thanks for reaching out.

Could you please share the version of the Acrobat app and the operating system you’re using? You can check the app version by tapping on the profile icon > About Acrobat.

Since the app showed an "Unable to save" message before closing, unfortunately, there may not be a way to recover the lost data. However, if you were working on a cloud-saved file, you can try checking Adobe Document Cloud https://adobe.ly/3DDW5WI or any backup storage you use.

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