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Participant
July 15, 2021
Question

Migrated Content

  • July 15, 2021
  • 1 reply
  • 553 views

When ever I click to open PDF files, it shows connection errors or,files name make short.

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1 reply

Participant
July 15, 2021

Me too! What's up with that? It didn't use to have this problem on my older Samsung. Help!

 

Ria Tagra
Inspiring
July 23, 2021

Hi All,


Hope you are doing well.

 

We are sorry, you're having difficulties. Please help me with few details to understand your issue better.

  1. Make and model of your device?
  2. Application version?

We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device.

Note: Ensure you are connected to the internet.

 

For Android Adobe Reader Mobile version: 21.4.1


For more help refer to:

 

*Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answer

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Let us know how it works at your end. If you have any further queries please feel free to reach us.

Regards

Ria