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Participant
October 22, 2021
Question

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  • October 22, 2021
  • 2 replies
  • 405 views

Hello how do I recover my password because I forgot it thank you

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2 replies

Ria Tagra
Inspiring
October 27, 2021

Hi @Costica5E61 ,

 

Hope you are doing well!

 

When we are dealing with password protected files, the primary resolution is as also suggested by @Bernd Alheit  to get the password from the creater in order to open the document or you can simply recreate the document. 

To change or remove the password for an existing protected PDF, you would be required Acrobat DC desktop application. You can change/remove password security, only when these conditions are met:  https://community.adobe.com/t5/acrobat/how-to-mange-your-document-passwords-with-acrobat-dc/td-p/110...

 

However, Adobe Acrobat Reader mobile app allows you to protect your PDF file with a password. Subscribers to Adobe Acrobat Premium or Adobe Acrobat Pro DC can password protect PDFs by setting a document open password.

 

Note: Only document open passwords can be set up using the mobile app. For permission password, you would be required Acrobat DC desktop application.

 

For more help : https://community.adobe.com/t5/acrobat-reader-mobile/you-can-now-password-protect-pdf-using-adobe-ac...

 

Regards,

Ria

Bernd Alheit
Community Expert
Community Expert
October 23, 2021

Remember the password or re-create the document.