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Hi, 

Hope you are doing well. 

We are sorry, you're having difficulties. Please help me with few details to understand your issue better. 

1.  Make and model of your device? 
2. Application version? 
3. State the error message if any.
4. Format of the document?
5. Source of a document?
6. It happening with all the documents or just a single document?
7. Please provide us a screenshot for the same.
      

We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device. 

For iOS Adobe Reader Mobile version: 21.03.00 

For Android Adobe Reader Mobile version: 21.3.0.17414 

For more help refer to:  https://helpx.adobe.com/acrobat/mobile-app-faq.html

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.  

  
Regards  
Ria 

Share the link or post a screenshot of the error (if any).

Please be more specific about the issue.