Answered
Mistaken purchase
I tried the 1 week free trial but i purchased the subscribe by mistake
can i get a refund for that? I did not use the application at all
Amal.Correct answer
Legend
May 19, 2025 5:50 AM UTC
Hi there,
Thanks for reaching out. I hope you're doing well.
I checked your Adobe account linked to the ID you're using here and saw that your Acrobat Premium subscription was purchased through Apple/iTunes. Since it was bought through them, we don’t have the ability to cancel it on our end.
Please contact Apple Support directly to manage or cancel the subscription.
Hope this information will help.
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