Mobile App and Passwords

Question

In the mobile app (Acrobat Reader signed in to my Acrobat DC account), how do I remove a password from a document? I know how to do this on desktop - the question is: how to do it on the mobile app?

for that matter, the moile app also will not let me use "Organize Pages" function on a passworded document that I unlocked with a password and saved a copy of. How to fix that?

Tech support said they are no longer offering tech support on "that product", presumably meaning mobile apps. Heads up - the world is mobile!

Ria Tagra · Answer

Hello BricksterSF

Hope you are doing well.

To change or remove the password for an existing protected PDF, you would be required Acrobat DC desktop application. You can change/remove password security, only when these conditions are met: https://community.adobe.com/t5/acrobat/how-to-mange-your-document-passwords-with-acrobat-dc/td-p/110...

However, Adobe Acrobat Reader mobile app allows you to protect your PDF file with a password. Subscribers to Adobe Acrobat Premium or Adobe Acrobat Pro DC can password protect PDFs by setting a document open password.

Note: Only document open passwords can be set up using the mobile app. For permission password, you would be required Acrobat DC desktop application.

For more help : https://community.adobe.com/t5/acrobat-reader-mobile/you-can-now-password-protect-pdf-using-adobe-acrobat-reader-mobile-app/td-p/11508002

Regards,

Ria

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