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Anonymous
July 5, 2022
Answered

Money

  • July 5, 2022
  • 1 reply
  • 649 views

They took 23 euro from me. 
i only have test abonemmont.

the app dont show me any buys how can i quit this

thanks

This topic has been closed for replies.
Correct answer S_S

Hello Kevin,

 

I hope you are doing well. As per the above description, I understand that you have been charged for a subscription.

 

However, I could not look for an active subscription on your email address registered with the community. Could you please share a screenshot of the transaction you are being charged so we can check for the subscription details and assist you accordingly?

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

1 reply

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
July 5, 2022

Hello Kevin,

 

I hope you are doing well. As per the above description, I understand that you have been charged for a subscription.

 

However, I could not look for an active subscription on your email address registered with the community. Could you please share a screenshot of the transaction you are being charged so we can check for the subscription details and assist you accordingly?

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

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