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Participant
September 15, 2022
Question

MONEY BACK

  • September 15, 2022
  • 1 reply
  • 538 views

I HAVE SUBDRIBED PREMIUM , BUT I DIDN'T WANT. CAN I HAVE MY MONEY BACK?????? PLEASE 

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1 reply

Krutikka D
Community Manager
Community Manager
September 15, 2022

Hello @Chiara261282101jw1 

 

I hope you're doing great, and sorry for the issue you've experienced.

 

For cancellation and refund, you need to connect with the particular store you purchased the application from; as Adobe does not issue refunds for purchases made directly through app stores.

For cancellation, please refer to:

For Android - https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscriptio...

For iOS - https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel

 

I hope it helps.

 

Regards,

Krutikka