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Mohammad37606119koof
Participant
May 24, 2024
Question

Money got deducted from my account by adobe

  • May 24, 2024
  • 1 reply
  • 651 views
I have received a message stating that AED 98.29 has been debited from account 8921 using debit card at Adobe on 23-05-2024 12:15. Your bal is AED 9923.34
 
And i have no idea how the transaction has been made without my knowledge. I haven’t purchased anything from adobe recently then how come this the amount can be deducted from my account?
Also I am also not getting an option to unsubscribe to Adobe.
 
Kindly advise.
 
Please do the needful. 
 
Account details are as follows-
Name:Mohammad Asif Ansari
Acc no: 1006848921
IBAN No. AE550230000001006848921
Swift Code: CBDUAEAD

 

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    1 reply

    M
    Mohammad37606119koofAuthor
    Participant
    May 24, 2024
    I got this text at 12:15 Pm, 23 may 2024.
    S_S
    Community Manager
    S_SCommunity Manager
    Community Manager
    May 27, 2024

    Hi @Mohammad37606119koof,

     

    Hope you are doing well. Thanks for writing in!

     

    I cannot trace any transaction using the email address registered in the community. 

    Please share the transaction number or the registered email address. If the transaction was done with Adobe, you might have received a welcome email from Adobe. 

    Please check and let me know the details, so I can check further.

     

    Look forward to hearing from you. 


    -Souvik

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