Money return

Question

Hello. I forgot to turn off the subscription. yesterday I discovered that the money was written off. you can turn off the subscription and return the money, since I do not use the subscription and I do not need it.

Ria Tagra · Answer

Hi

You can turn off the subscription from your end by cancelling it. You can cancel the subscription and ask for refund. Before we let you go do you mind sharing the reason for the cancellation?

For IOS

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.

https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html#cancel-a-subscription

For Android.

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.

https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html#cancel-a-subscript...

Regards

Ria

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