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Khalid Soufi
Khalid Soufi
Participant
July 31, 2022
Answered

Move an existing subscription to another email

  • July 31, 2022
  • 1 reply
  • 482 views

I have an active and paid subscription on an email which is about to be closed due to domain cancelation. How to move the subscription to an existing active account in adobe so to not to lose the amount paid for the adobe product

This topic has been closed for replies.
Correct answer Souvik Sadhu

Hello Khalid,

 

I hope you are doing well. Per the description, I understand that you want to change your account's email address.

 

If this is not a business account and a subscription provided by your organization, you should get the option to change your details from this page: https://account.adobe.com/profile/ 

 

If you do not get the option, I suggest you contact our support team for real-time assistance.

 

Thanks,

Souvik.

1 reply

Souvik Sadhu
Community Manager
Souvik SadhuCommunity ManagerCorrect answer
Community Manager
August 1, 2022

Hello Khalid,

 

I hope you are doing well. Per the description, I understand that you want to change your account's email address.

 

If this is not a business account and a subscription provided by your organization, you should get the option to change your details from this page: https://account.adobe.com/profile/ 

 

If you do not get the option, I suggest you contact our support team for real-time assistance.

 

Thanks,

Souvik.

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