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Participant
Jul 8, 2024 6:16 PM UTC
Question

Multiple subscription debit

I renewed my annual subscription, but I have been debited more than 5 times for same subscription. Please advise 

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1 reply

Amal.
Legend
Aug 2, 2024 9:28 AM UTC

Hi @chukwuebuka384884732xnl 

 

I hope you're doing well. I'm really sorry to hear about the repeated charges for your subscription.

 

To help us resolve this quickly, could you please send us the debit receipts (In Private mesage) from the Play Store for the Acrobat Premium subscription? This information will allow us to investigate the issue and resolve it for you.

 

Thank you so much for your patience and understanding.

 

~Amal

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