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Question

My Adobe Acrobat DC pro inApp Purchase still Processing

Forum|Forum|9 years ago
January 6, 2017
1 reply
1403 views

hi

Yesterday i bought Adobe Acrobat DC Pro through my android device and payment was successful for subscription. After that i got thank you screen on my adobe but still my app shows processing. Kindly find the attached images of my subscription purchased. Kindly solve my problem. Thanks

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Participating Frequently

Hi salmans41416681,

Sorry for the delay in response.

Could you please let me know if you are still facing the issue?

You may try logging out from the application, close the app, login again and see if that resolves the issue.

You may also try using the service at this link https://cloud.acrobat.com/exportpdf

If that doesn't work, please contact our Support here: Contact Customer Care , click Still need help? Contact us.

You might need to login into your account before contacting Support.

Thank You,

Shivam

saurabhc11881799

Participant

I have the same problem please fix this issue

saurabhc11881799

Participant

Sir please help I have registered my complaint yesterday but still no action please help