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oljimnez
Participant
October 3, 2018
Answered

My app dores not work after update!!

  • October 3, 2018
  • 2 replies
  • 635 views

I need help!!

My app does not work and I have hundreds of medical files!! I can’t access my MacBook because I’m on a trip, please Adobe you need to make this shit works!!

This topic has been closed for replies.
Correct answer MobileDeveloperCK

Hi oljimnez,

We just released Acrobat Reader 18.09.14 to the App Store.

This release addresses the freeze/hang issue at launch reported by users.

Would you give it a try and let us know if it works for you?

We apologize for the inconvenience caused.

2 replies

MobileDeveloperCKCorrect answer
Legend
October 4, 2018

Hi oljimnez,

We just released Acrobat Reader 18.09.14 to the App Store.

This release addresses the freeze/hang issue at launch reported by users.

Would you give it a try and let us know if it works for you?

We apologize for the inconvenience caused.

Meenakshi_Negi
Legend
October 3, 2018

Hi Oljimnez,

Sorry for the trouble caused.

The team is investigating the issue.

Once we get an update on this, we will inform you.

We appreciate your patience.

Regards,

Meenakshi