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November 16, 2021
Question

my money deducted 3 times and subscription not activated . INR 340 deducted 3 times. kindly refund m

  • November 16, 2021
  • 1 reply
  • 218 views

my money deducted 3 times and subscription not activated . INR 340 deducted 3 times. kindly refund my money.

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1 reply

AkanchhaS8194121
Legend
November 17, 2021

Hi Shiv,

 

We did check the account registered with existing Adobe ID, but unable to see any transaction or subscription register under your account. 

How exactly the purchase was made, if there's any other email address that you might have registered. Please share that with us via private message. 

 

If the purchase was made for the Acrobat Premium subscription, then refer to this cancellation help document: https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscription 

 

Thanks,

Akanchha