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yaph79276059
Participant
December 22, 2017
Question

My pdf file keeps corrupted

  • December 22, 2017
  • 1 reply
  • 11581 views

After the update i not sure why my pdf file corurpted. It show create a local copy or discard where it normally wont show on my ipad. After i exitand reenter, the pdf file that i choose wont load and the time and date of the file changed to now. I tried uniinstall and reinstall the apps but the pRoblem maintain. I am sad as all my one year of hardwork studying and highlighting gone inA blink of an eye.

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1 reply

M
MobileDeveloperCK
Legend
December 22, 2017

Hi yaph79276059​,

Sorry for the problem.

I am not sure if the PDF documents are actually corrupted.

Would you try restarting your iPad/iPhone after updating to the latest version (17.12.15) of Acrobat Reader?

Restart your iPhone, iPad, or iPod touch - Apple Support

Restarting your device should clear the bad state.

When you see the alert again, please choose to create a local copy so you will not lose new changes.  The copy will appear in the "Local" file browser in Acrobat.

Please let us know what you find.

Thank you.

Y
yaph79276059Author
Participant
December 22, 2017

I have tried to restart my iPad.  Ut the problem still presist. The file that i wanted to open has change its saved date to now and thr file toook forever to open as the loading sign keep on and on

Y
yaph79276059Author
Participant
December 22, 2017

And it is running on the 17.12.15 version too.

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