My subscribe does not work

Forum|Forum|5 years ago
September 21, 2020
3 replies
697 views

Hi ,

i subscribed on Adobe Acrobat Reader i pay 10,99 Euros every month

But my functionalities do not work.

What can i do?

iOS

This topic has been closed for replies.

Correct answer ls_rbls

Contact Adobe customer care directly.

Harsh Vardhan Pareek

Community Manager

Hi @siddesh218353800qo4

Hope you are doing well,

Sorry for the delayed response. As we checked that this email is not having any subscription active on your account, if you are still facing the issue please check if you have used some other email? Also, tell us the email in a private message so we can check your subscription status.

Make sure you are signed in with the same email on which the plan is purchased.

To check the subscriptions please refer: https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?#viewing-your-subscriptions

Let us know if that helps.

Thanks,

Harsh

S

siddesh218353800qo4

Participant

What the hell is going on my? Subscription is not working and my premium deducted (340)from my account twice. It's f*** all application.