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Participant
September 21, 2020
Answered

My subscribe does not work

Hi , 

i subscribed on Adobe Acrobat Reader i pay 10,99 Euros every month 

 

But my functionalities do not work.

What can i do?

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ls_rbls
ls_rblsCorrect answer
Community Expert
September 23, 2020

Contact Adobe customer care directly.

Technical Generalist

3 replies

Harsh Vardhan Pareek
Participating Frequently
December 6, 2021

Hi @siddesh218353800qo4 

 

Hope you are doing well,

Sorry for the delayed response. As we checked that this email is not having any subscription active on your account, if you are still facing the issue please check if you have used some other email? Also, tell us the email in a private message so we can check your subscription status.

Make sure you are signed in with the same email on which the plan is purchased. 

To check the subscriptions please refer:  https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?#viewing-your-subscriptions

 

Let us know if that helps.

 

Thanks,

Harsh

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Participant
November 19, 2021

What the hell is going on my? Subscription is not working and my premium deducted (340)from my account twice. It's f*** all application.

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ls_rbls
Community Expert
ls_rblsCommunity ExpertCorrect answer
Community Expert
September 23, 2020

Contact Adobe customer care directly.

Translate
Technical Generalist