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Participant
Nov 12, 2026 3:41 PM UTC
Question

Não consego acessa e gerencia minha assinatura eletrônica pelo app

Assinatura eletrônica pelo aplicativo não dá pra gerenciar 

    1 reply

    PriyankaVishwakarma
    Community Manager
    Community Manager
    Nov 12, 2026 4:31 PM UTC

    Hello@agile_judge7ced,

     

    Thank you for contacting us, and I’m sorry you’re unable to access and manage your electronic signature in the app. I understand how important it is to have your signature available when you need to sign a document.

     

    To help us investigate and assist you more effectively, could you please provide a few additional details

     

    1. Which device and operating system are you using (iPhone, iPad, or Android), and which version?

    2. Which Acrobat Reader version do you have? (Tap your profile icon > About Adobe Acrobat.) Please make sure the application is updated.

    3. What do you want to do: add, edit, replace, or delete your signature or initials?

    4. What happens when you tap Fill & Sign > Signature? Do you see your saved signature, a blank screen, an error, or no option at all? A screenshot or short screen recording would help.

     

    In meantime please check the steps shared in the help article to access and manage the e-signatures https://helpx.adobe.com/acrobat/mobile/e-sign-documents/send-for-sign.html

     

     Let us know how it goes, and reach out if you need any further assistance.

     

    Regards,

    ^PV

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