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Participant
August 3, 2021
Question

Não consigo imprimir

  • August 3, 2021
  • 1 reply
  • 217 views

Fica aparecendo uma mensagem dizendo que não consigo imprimir por causa que o arquivo possui senha.

Gostaria que me ajudassem com isso.

This topic has been closed for replies.

1 reply

Ria Tagra
Inspiring
August 5, 2021

Hi,

 

Hope you are doing well.

 

We don't have that feature for mobile applications at present. We cannot print password-protected pdf in Android/iOS devices.  Thank you for highlighting this to us. It's in a future enhancement pipeline. You will get an official announcement as well as a notification when this will roll out.

You can use the following link to share your feedback/raise a new feature request to the product team directly: https://www.adobe.com/products/wishform.html

 

 For more information refer to: https://www.adobe.com/devnet-docs/acrobat/android/en/workingwithpdf.html#print-pdfs

 

You can however use Acrobat on PC or Mac to print password protected file. You need to check the document's properties using the desktop application (it cannot be checked using the mobile app).

  • Document>Right Click>Document Properties> Security>Printing If its "Allowed" then there should be any problem and if printing isn't "Allowed" then you need to change the document's security settings to be able to print it.

 

That is only possible if you own this document or the document was created by you, else you need to contact the creator of the pdf to allow changes to the pdf.

 

How to change the security settings-

 

  1. In Adobe Acrobat, choose File > Properties.
  2. Switch to the Security tab.
  3. Besides the Security Method list, click the Change Settings button.
  4. Type the Permissions password in the Enter password box and click OK.
  5. In the Password Security - Settings dialog that appears, you can change or switch off the security settings for the document.
  • Modify the security settings in the Password Security - Settings dialog:
  • To remove all security from the document, disable the Restrict editing and printing of the document. A password will be required in order to change these permission settings. option.
  • To allow copying of text, images, ... select Enable copying of text, images, and other content; to prevent copying, clear the checkbox.
  • To enable document assembly features, from the Changes Allowed list, select Inserting, deleting, and rotating pages; to disable them, select None.

 

Thank you for your time and cooperation. Let us know if there is any further assistance is required.

 

 

Regards,

Ria