Necesito ayuda en Idioma

Question

Necesito ayuda. Toda mi suscripción a Adobe aparece en un idioma que no conozco. Soy española y no aparece nada en español ni en inglés. Adobe se refería a mi como Kattarina Karlson o algo así, y ése no es mi nombre.

¿Cómo puedo hacer para que todo lo relativo a mi suscripción a ADOBE aparezca en español?

GRACIAS

Amal. · Answer

Hi @Ana M. Gorbe

I hope you're doing well, and thank you for reaching out to us!

Upon reviewing the Adobe account associated with the Adobe ID you're currently using on this community, I was unable to locate any active paid subscription linked to this account.

If you have used a different email address (Adobe ID) to subscribe, kindly provide us with that information so we can investigate further and assist you in locating your subscription.

Additionally, you may wish to update or verify your account details. You can follow the steps outlined in this guide: How to update your Adobe account information. This may help resolve any discrepancies.

Regards

Amal

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