Necesito que alguien me contacte, tenía un plan pro mensual y decidí cancelarlo, me llegó el correo

Hi there, 

Hope you are doing well and thanks for reaching out.

I have checked the Adobe account linked with the Adobe ID you are using on this community and found that an Acrobat Pro subscription in cancelling mode, it was purchased with an annual commitment at a discounted price and was cancelled in mid term.

To check the refund process and the eligibility please check the help article https://adobe.ly/41MgwKa

Hope this info. will help