Need to cancel my subscription

Hello Lana,

Greetings of the day!

I understand that you want to cancel the subscription and unable to do so. Apologies for the inconvenience caused.

Subscription cancellation is something which has to be done through the subscriptions page of your phone's play store or app store. Depending upon the device type you are using, please click the links to get a detailed page as to how to proceed with cancellation:
1. Through google play store: https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid
2. Through Apple App Store: https://support.apple.com/en-in/HT202039

Let me know if this helps.

Regards, 

Souvik.