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scotts93059465
Participant
Jan 29, 2025 10:42 PM UTC
Question

New Pixel 9 Android doesn't allow me to give Acrobat Reader access to storage

I just activated my new Pixel 9, running Android 15, and I want to read my PDFs that I transferred from my old phone. Acrobat Help pages instructed that I should open my phones Settings, go to Apps, select Permissions, and then tap Storage and allow it access to all my files. HOWEVER, there is no Storage listed under Permissions on my new phone. Therefore, I have been unable to open or read any of my PDFs. Please advise. Thank you.

2 replies

JR Boulay
Community Expert
Community Expert
Jan 29, 2025 11:26 PM UTC

[MOVED TO THE ACROBAT READER MOBILE DISCUSSIONS]

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Acrobate du PDF, InDesigner et Photoshopographe
Legend
Mar 4, 2025 10:25 AM UTC

Hi @scotts93059465, 

 

Sorry for not getting back to you sooner, but I hope you have already found an answer to this question. 

Here is a support page from Google: https://adobe.ly/4bo6iTi that I believe you already have tried. 
If you are still experiencing the issue, please record your screen and help us with a video, so we can have it checked with our product team. 

 

Thank you for your patience.


~Tariq

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