New update for the acrobat reader for the iPad is the worst!

Forum|Forum|9 years ago
December 13, 2016
2 replies
1073 views

Ever since the latest update to adobe acrobat reader for iPad I have had more than frequent crashes, weird shadowing of pages of documents and missing highlights. It is getting very difficult to use such a wonderful app, that was. Before the update.

Please fix bugs or help me roll back to previous version.

This topic has been closed for replies.

M

MobileQE

Adobe Employee

Hi,

please could you describe the steps that you take when you get "weird shadowing of pages of documents"? Also can you tell more about "missing highlights": do you close your document, re-open it then you do not see the higlights? do you go to a different app after you highlighted your document then you return to your document in Acrobat and you do not see the highlights?

Can you describe what steps lead to a crash?

thank you for your help.

C

CorrugatorAuthor

Participating Frequently

Yes surely.

Midway during a search, or during highlighting a piece of text, or during scrolling, the app crashes. Happens about once every 10-15 mins. Sometimes gets very frustrating Cos it takes about 30 seconds for the app to restart. Till then I am staring at a blank black screen.

When the app crashes and restarts, text that was highlighted initially vanishes and needs to be redone entirely all over again. text highlighted about a day previously stays but the text highlighted immediately before the crash is all gone.

Regarding shadowing of pages, the pages are of a different colour with one page looking grey inside of white compared to the rest which r normal. This is seen in about 1 page per 10-15 pages. When I zoom that page the colour returns to normal. Sometimes stays that way when I unzoom or reverts back to being greyed when I unzoom.

Productivity getting hurt. Kindly do something about this asap,

thanking you