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Participant
Sep 1, 2024 5:00 AM UTC
Answered

No despliega algunos archivos pdf

El Acrobat premium no despliega algunos archivos pdf, las páginas se muestran en blanco. ¿Me pueden ayudar?

 

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Amal.
Amal.Correct answer
Legend
Sep 18, 2024 5:10 AM UTC

Hi there,

I hope you're doing well.

We're pleased to inform you that the latest version of the Acrobat Reader mobile app (v24.09.00) has been released, which resolves the issue you encountered. Please update the app via the App Store and restart your device after completing the update for the changes to take effect.

If you have any questions or face any issues, feel free to reach out.

 

~Amal

2 replies

Amal.
Amal.Correct answer
Legend
Sep 18, 2024 5:10 AM UTC

Hi there,

I hope you're doing well.

We're pleased to inform you that the latest version of the Acrobat Reader mobile app (v24.09.00) has been released, which resolves the issue you encountered. Please update the app via the App Store and restart your device after completing the update for the changes to take effect.

If you have any questions or face any issues, feel free to reach out.

 

~Amal

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Amal.
Legend
Sep 2, 2024 10:44 AM UTC

Hi there

 

Hope you are doing well and thanks for reaching out.

 

This is a known issue and our engineering team is working on it. The fix will be available in the future updates.

 

Thanks for your time and patience.

 

~Amal

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