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Participant
July 18, 2021
Question

No me permite compartir un PDF via email

  • July 18, 2021
  • 1 reply
  • 488 views

Cuando abro un archivo PDF y lo quiero compartir via email sale un aviso "no se puede añadir el archivo adjunto", esto porqué pasa? 

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1 reply

Ria Tagra
Inspiring
July 23, 2021

Hi @RicardoSantos71,


Hope you are doing well.

 

We are sorry, you're having difficulties. Please help me with few details to understand your issue better.

  1. Make and model of your device?
  2. Application version?
  3. Size of file you are trying to attach?
  4. Email service you are using?

 

We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device.

Note: Ensure you are connected to the internet.

For Android Adobe Reader Mobile version: 21.4.1

For iOS Adobe Reader Mobile version: 21.05.00

For more help refer to:

*iOS- https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html

 

*Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answers

 

Let us know how it works at your end. If you have any further queries please feel free to reach us.

Regards

Ria