No pdf pictures in Acrobat

Question

Adobe Acrobat Reader on my iPad is now suddenly not showing pictures in pdfs and there is no help or hamburger showing to get updates, how do I get updates?

Amal. · Answer

Hi @rob-366

I hope you're doing well, and thank you for reaching out to us!

To better assist you, I would like to clarify if this issue is occurring with a specific PDF file or with all the PDFs you’re trying to access. Could you please try opening a few different PDF files and let me know if the problem persists across all of them?

Additionally, can you confirm the version of the Acrobat Reader mobile app you're currently using? You can find this information by tapping on the profile icon in the app, then selecting About Adobe Acrobat. If you're not on the latest version, please update the app to version 24.09.51 via the App Store (iOS), then restart your device and check if the issue is resolved.

Please keep me posted, and let me know if the issue continues after trying these steps.

~Amal

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