No puedo acceder a los archivos descargados en WhatsApp o telegram

Forum|Forum|4 years ago
December 2, 2021
2 replies
886 views

Me dice que no se puede acceder a este archivo. Que compruebe la conexión o reduzca el nombre del archivo. Solamente me pasa al descargar cosas que me envían en WhatsApp o telegram

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Harsh Vardhan Pareek

Community Manager

Hi @Pablo21877072s4i7 @Patricia Leon220566443ey3

Hope you are doing well.

Could you confirm a few details to understand the issue better?

1. What is the format of the files you are trying to open, is it PDF or some other?

2. Application version?

Check if the app is updated to the latest version and then try again.

Thanks,

Harsh

P

Patricia Leon220566443ey3

Participant

Hola, me pasa que al querer visualizar un comprobante de pago realizado por home bankin aparece un cartel que dice vea la conexión ó reduzca el nombre del archivo, qué debo hacer ? Solo en el dispositivo ocurre

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