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A
afabra.zara@gmail.com
Participant
November 19, 2021
Answered

No puedo eliminar documentos

  • November 19, 2021
  • 3 replies
  • 560 views

No puedo eliminar documents

 

    Correct answer Amal.

    Hi there

     

    Hope you are doing well and thanks for reaching out.

     

    What happens when you try to delete the documents? Do you get any error message? If yes, please share the screenshot of the same for more clarity or a small video recording of the steps you are taking and the issue as it occurs.

     

    What is the version of the Acrobat app and the OS you are using? Tap on the profile icon > About Acrobat. Also try updating the app from the App/Play store and reboot the device once and check.

     

    You may also check the self help page https://helpx.adobe.com/acrobat/mobile-app-faq.html for future reference.

     

     

    3 replies

    N
    neftali1954
    Participant
    May 6, 2025

    YO TAMPOCO PUEDO

    Amal.
    Community Manager
    Amal.Community ManagerCorrect answer
    Community Manager
    May 6, 2025

    Hi there

     

    Hope you are doing well and thanks for reaching out.

     

    What happens when you try to delete the documents? Do you get any error message? If yes, please share the screenshot of the same for more clarity or a small video recording of the steps you are taking and the issue as it occurs.

     

    What is the version of the Acrobat app and the OS you are using? Tap on the profile icon > About Acrobat. Also try updating the app from the App/Play store and reboot the device once and check.

     

    You may also check the self help page https://helpx.adobe.com/acrobat/mobile-app-faq.html for future reference.

     

     

    Harsh Vardhan Pareek
    Community Manager
    Harsh Vardhan PareekCommunity Manager
    Community Manager
    December 6, 2021

    Hi,

     

    Hope you are doing well.

    Sorry for the delayed response. If you are still facing the issue, could you share a few more details to understand the issue better?

    1. Is there some error while deleting the documents?

    2. Are you trying to delete from your phone's storage or from the document cloud storage?

    Here is a help document to understand how to delete documents please follow the steps suggested there and let us know if that helps.

    https://www.adobe.com/devnet-docs/acrobat/android/en/managefilesfolders.html#delete-files

     

    Thanks,

    Harsh

    [Edited- deleted user's email from the response]

    A
    afabra.zara@gmail.comAuthor
    Participant
    November 19, 2021

    No puedo eliminar documentos

     

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