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No puedo eliminar documentos

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No puedo eliminar documents

Android

Amal.Correct answer

Legend

Hi there

Hope you are doing well and thanks for reaching out.

What happens when you try to delete the documents? Do you get any error message? If yes, please share the screenshot of the same for more clarity or a small video recording of the steps you are taking and the issue as it occurs.

What is the version of the Acrobat app and the OS you are using? Tap on the profile icon > About Acrobat. Also try updating the app from the App/Play store and reboot the device once and check.

You may also check the self help page https://helpx.adobe.com/acrobat/mobile-app-faq.html for future reference.

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neftali1954

Participant

YO TAMPOCO PUEDO

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Amal.Correct answer

Legend

Hi there

Hope you are doing well and thanks for reaching out.

What happens when you try to delete the documents? Do you get any error message? If yes, please share the screenshot of the same for more clarity or a small video recording of the steps you are taking and the issue as it occurs.

What is the version of the Acrobat app and the OS you are using? Tap on the profile icon > About Acrobat. Also try updating the app from the App/Play store and reboot the device once and check.

You may also check the self help page https://helpx.adobe.com/acrobat/mobile-app-faq.html for future reference.

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Harsh Vardhan Pareek

Participating Frequently

Hi,

Hope you are doing well.

Sorry for the delayed response. If you are still facing the issue, could you share a few more details to understand the issue better?

1. Is there some error while deleting the documents?

2. Are you trying to delete from your phone's storage or from the document cloud storage?

Here is a help document to understand how to delete documents please follow the steps suggested there and let us know if that helps.

https://www.adobe.com/devnet-docs/acrobat/android/en/managefilesfolders.html#delete-files

Thanks,

Harsh

[Edited- deleted user's email from the response]

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afabra.zara@gmail.comAuthor

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No puedo eliminar documentos

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