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Participant
April 8, 2023
Question

No puedo entrar a prémieme en mi laptop

  • April 8, 2023
  • 1 reply
  • 544 views

Ayuda! No puedo entrar a mi laptop con la cuenta presión que ya pague, ayuda pro favor ya entre a mi usuario pero nada 

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1 reply

S_S
Community Manager
Community Manager
April 17, 2023

Hi @marianne29310291ygat,

 

Hope you are doing well. Sorry for your experience with Acrobat subscriptions.

 

I checked your account and saw an active subscription to Acrobat Premium.

 

Acrobat Premium is a mobile-based subscription that can be used exclusively on mobile devices for essential editing work.

You will need the Acrobat Pro DC subscription to work with Acrobat on your laptop. 

 

Acrobat Pro DC subscription can be used on your laptop and mobile, but the opposite is impossible.

 

You can learn more here: FAQ | Adobe Acrobat Reader mobile app

 

Hope this clarifies your question.

 

-Souvik