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J
Jose232439632c6u
Participant
February 20, 2022
Question

No puedo firmar documentos, pro lema con play store

  • February 20, 2022
  • 1 reply
  • 660 views

Al intentar firmar un documento me salta un error que indica que debo borrar la caché de Play Store; pero mi teléfono no tiene instalada esa aplicación ni nada de Google. He entrado a mi cuenta de Google y borrado todo y al revisar la aplicación sigue sin funcionar

agradezco cualquier ayuda

    This topic has been closed for replies.

    1 reply

    Harsh Vardhan Pareek
    Community Manager
    Harsh Vardhan PareekCommunity Manager
    Community Manager
    February 21, 2022

    Hi @Jose232439632c6u 

     

    Could you share a few more details to understand the issue better?

    1. It is happening with some other PDF too or it's with a particular PDF only?

    2. Try to clear cache of the app from the application setting. and check if that helps.

    3. Please let us know the applicaiton version.

    Make sure the app is up to date.

     

    ~Harsh

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