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Z
zeron64
Participant
October 30, 2025
Question

No reconoce la suscripción

  • October 30, 2025
  • 1 reply
  • 46 views

Ya tiene un par de meses que no reconoce la suscripción al querer editar a pdf o un pdf , me retrasa en mis actividades 

1 reply

Amal.
Community Manager
Amal.Community Manager
Community Manager
October 30, 2025

Hi there 

 

Hope you're doing well and sorry for the trouble. 

 

I have checked your Adobe account linked with the Adobe ID you are using on this community, and I am unable to track any active/paid plan. If you may have used a different Adobe ID for the purchase, please log out of the application, reboot the device and re-login with the correct Adobe ID and check.

 

~Amal

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