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December 4, 2024
Answered

No traspaso un archi o pdf rn on drive.Sie.pre da errot

  • December 4, 2024
  • 1 reply
  • 134 views

SIEMPRE QUE PASO UN PDF A O. DRIVE DA ERROR AL CARGAR ARCHIVO. HE BORRADO CACHE Y 50.000 COSAS Y NADS DE NADS. 

Correct answer Amal.

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Would you mind sharing the version of the OS and the Acrobat App you are using? https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#determine-your-app-version Tap on profile > About Acrobat also is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

What happens when you try to upload the PDF to O drive? Do you get any error message? if yes, please share the screenshot of  the same.

 

What is the workflow/steps you are doing? A small video recording of the steps you are taking and the issue as it occurs would be very helpful for more clarity.

 

We are here for help, just need more info.

 

 

 

1 reply

Amal.
Community Manager
Amal.Community ManagerCorrect answer
Community Manager
December 6, 2024

Hi there

 

Hope you are doing well and thanks for reaching out.

 

Would you mind sharing the version of the OS and the Acrobat App you are using? https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#determine-your-app-version Tap on profile > About Acrobat also is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.

 

What happens when you try to upload the PDF to O drive? Do you get any error message? if yes, please share the screenshot of  the same.

 

What is the workflow/steps you are doing? A small video recording of the steps you are taking and the issue as it occurs would be very helpful for more clarity.

 

We are here for help, just need more info.